Google Tech Support

www.teachparentstech.org/watch

Easy, engaging, step-by step instructional videos on how to do almost everything tech -- from cutting and pasting, to making a blog, to learning to text...and then how to translate what the grandkids have texted back to us.

Senior Net

www.seniornet.org

A respected nonprofit organization, SeniorNet has specialized in computer and internet education for older adults since 1986. Site includes a location finder for learning centers across the country, and helpful articles on a number of important topics such as learning all about social networking.